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Customer Success Manager 🌟

Are you looking for an international opportunity with quick career progression?
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Do you want to be an instrumental part of scaling a company? Are you looking for an international opportunity with quick career progression? Are you ready to roll up your sleeves and make a difference? We love data, continuously developing ourselves, having fun together and reaching higher.

 

You’ll be working in our Customer Success Team and members from Sales, Customer Support as well as other teams to achieve our end goal: a happy customer. We expect you to love assisting customers throughout their journey, starting from onboarding to finding out new sales opportunities. You should absolutely love retention; and hate churn.

 

As a Customer Success Representative at Supermetrics, you will get to:

  • Be among the very first to start working in Customer Success within a high-growth company
  • Interact with our global high profile client base (only 1% of our clients are based in Finland)
  • Work with extremely happy clients and product with a 4.5 star rating
  • Have an opportunity to grow and take on new challenges

 

What the ideal candidate brings to the table:

  • You have a good understanding and possibly work experience in online marketing
  • Great interpersonal skills, tuned to listen to customer’s needs
  • Experience working in a B2B SaaS environment
  • You have relevant work experience in Customer Success, Account management or similar customer-facing roles.
  • Excellent English skills are a must - no need for Finnish though!
  • Main language used in the office and with customers is English, but if you’re fluent in the following languages, it is a bonus: Spanish, Portuguese, French or German


Why join us?

  • Work in a truly international environment with 25 different nationalities in our super close-knit team and our customers around the world
  • Learn, grow your skills in various areas that you’re interested in and navigate your own career in a high growth company
  • No strict hierarchies, no vicious boss
  • The best office location in the country, right in the heart of Helsinki
  • Awesome co-workers, competitive benefits, unlimited office snacks, team events and more

 


 

Or, know someone who would be a perfect fit? Let them know!

Helsinki

Kaivokatu 10A
00100 Helsinki Directions

Have a peek at our new headquarters in Helsinki

Take a look around at our super cosy Helsinki HQ, that we've renovated with love to be the inspiring environment that we all get to enjoy on a daily basis - from fun meeting rooms and nature vibes to sauna with a view and terrace equipped for grill parties ✨

Already working at Supermetrics?

Let’s recruit together and find your next colleague.

email
@supermetrics.com
  • Alejandra Soni
  • Alex Keenan
  • Andy Kozak
  • Anna Shutko
  • Anni Pesonen
  • Brandon Cohen
  • Darius Matulionis
  • David Woods
  • Dmitrii Krupianskii
  • Edward Ford
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